Move email to WebOké with the email migration tool

Are you switching your email to WebOké? With our free email migration tool you copy all existing email from your old provider (for example Gmail, Outlook, Ziggo or KPN) to your WebOké mailbox. All your folders and your complete mail history remain intact, and nothing changes at all in your old mailbox: the tool copies your email, it doesn't move anything.

What you'll need

• A WebOké mailbox to send the email to. Don't have a mailbox yet? Here's how to create one in a minute.
• The email address and password of your old mailbox.
• The password of your WebOké mailbox.
• Moving from Gmail? Then you need an app password. Moving from Outlook, Hotmail, Live or Microsoft 365? Then you sign in with Microsoft instead of entering a password. See the headings further down.

How the migration works, step by step

1. Log in to Mijn WebOké and go to the email migration tool.
2. Step 1, your old mailbox: choose your old provider from the list; we'll then fill in the server name for you in advance. Then enter the email address and password of your old mailbox. Isn't your provider listed? Then choose "Other provider" and enter the server name of your old provider.
3. Step 2, your WebOké mailbox: enter the email address and password of your mailbox at WebOké. We'll fill in the server name automatically. Doesn't that work because your domain doesn't point to WebOké yet? Then use the server name from the email with account details you received from us after your order (for example linux2533.webawere.nl).
4. Step 3, verification: we automatically test the connection with both mailboxes and show how many messages and folders we've found. Does everything look right? Optionally enter your email address if you'd like a notification once the migration is finished, and click Start migration.
5. Step 4, migrating: the migration runs on our servers and you'll see the progress per folder. You don't have to wait around: you can simply close the page, the migration will just keep running.
6. Step 5, done: all email is now in your WebOké mailbox. Check the result right away via the webmail or set up your mailbox on your computer or phone.

Moving from Gmail?

Google blocks external programs from signing in with your regular password. You therefore create an app password once: a special password that only works for this kind of connection. First turn on two-step verification for your Google account and then create the app password. Enter it in the migration tool as the password of your old mailbox. The tool shows a direct link to the right Google page.

Moving from Outlook, Hotmail, Live or Microsoft 365?

Microsoft no longer accepts a password for retrieving mail, not even an app password. That is why you sign in with Microsoft in the migration tool:

1. Choose Outlook, Hotmail or Live as your old provider (or enter outlook.office365.com as the mail server) and click Sign in with Microsoft.
2. Open microsoft.com/devicelogin and enter the code the migration tool shows.
3. Sign in with the Microsoft account of the mailbox you want to move and click Accept. The migration tool notices automatically that you have signed in.

This works for personal accounts (Outlook.com, Hotmail, Live) and for business Microsoft 365 mailboxes. We only have access to your mailbox while the move is running, after that we delete that access. Does Microsoft say you need permission from an administrator? Then your organisation does not allow this. Ask the administrator of your Microsoft 365 environment to approve WebOké E-mailverhuizing, or export your mail in Outlook (the program on your computer) to a .pst file and contact us.

Frequently asked questions

Does my email stay with my old provider?
Yes. The tool copies everything and deletes nothing. Your old mailbox stays exactly as it was, until you cancel the subscription with your old provider yourself.

How long does a migration take?
That depends on the amount of email. A small mailbox is done within a few minutes; a mailbox with many thousands of messages or large attachments can take a few hours. You don't have to stay with it.

New email arrived at my old address after the migration. What now?
Just run the migration again. The tool recognizes messages that have already been copied and skips them; only new messages are fetched. Handy right before the moment you permanently switch over your domain.

The migration shows as paused. Did something go wrong?
No, nothing is lost in that case. Usually the WebOké mailbox has filled up: increase the mailbox size or clean up large messages and click Try again. The migration will then continue where it left off. The same applies in case of a lost connection or a changed password.

Is it safe to enter my password?
Yes. We only use your password during the migration to read your old mailbox; it isn't stored anywhere.

Can't figure it out? Our support team is happy to help, and if you'd like, we can carry out the migration together with you.